Refer a participant
Tell us what your participant needs and where. We'll work out whether we can help and come back to you.
Who refers to us
Support coordinators
Need a therapist, support worker or household help in a hurry? Send one referral; we'll source and confirm.
Plan managers
Clients asking where to find services? Point them our way. We invoice you directly for plan-managed participants.
Health and allied health
GPs, specialists and therapists referring for supports, or for help with an NDIS application.
Community organisations and providers
Can't cover a request yourself? Refer it on and we'll keep you in the loop.
What happens after you refer
We acknowledge it
Usually within one business day, by email or phone.
We contact the participant
Or their nominee, as agreed in the referral, and confirm consent.
We source and confirm
We find a suitable professional or support worker, confirm availability and price, and agree a service agreement.
We keep you updated
With the participant's consent, we let you know when supports start.
What we need, and what we don't
- Your name, organisation and contact details
- The participant's first name or initials
- Suburb or postcode
- Supports needed and when
- How the plan is managed, if known
Please don't send
Diagnoses, clinical reports, NDIS numbers or full plans at this stage. We'll ask for what's needed once the participant agrees to go ahead.
Referral form
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