Applying for the NDIS
Who can help me apply for the NDIS?
You don't have to apply on your own. Here's who can help, what each can do, and what to ask before you pay anyone.
Last checked against ndis.gov.au: 2 October 2026. The NDIA is updating its website for new legislation, so details may change.
In short
- NDIS partners help people apply at no cost.
- Your treating health professionals provide the evidence. No one else can do that part.
- Private providers, like ARG Care, offer more hands-on help for a fee. They can't make the NDIA's decision more likely to go your way.
NDIS partners: free help
NDIS partners are community organisations funded by the NDIA. Local area coordinators work with people aged 9 to 64. Early childhood partners work with families of children younger than 9. They can explain the NDIS, help you apply and connect you with other supports in your community. Call the NDIA on 1800 800 110 to find your partner. About NDIS partners (opens in a new tab)
Your treating health professionals
Your GP, specialist, psychologist or therapist provides evidence about your disability and how it affects your daily life. That clinical evidence has to come from them.
Family, friends and carers
The people who know you can help you gather documents, describe what a typical day looks like and keep track of what's been sent. With your consent, someone can also act as your representative.
Independent disability advocates
Advocates are free and independent. They can help you understand your rights and speak up for you, including if a decision doesn't go your way.
Private providers
Some people want more hands-on help: someone to organise their reports, prepare questions for their doctor and check everything is complete before it's submitted. Private providers such as ARG Care do this for a fee. This kind of help isn't funded by an NDIS plan, because you don't have a plan yet.
Questions to ask before you pay anyone
- Do they tell you about free help from NDIS partners?
- Do they give you a written price before any work starts?
- Do they avoid promising that you'll be found eligible? No one can promise that.
- Is it clear you can choose any provider later, whether or not they helped you apply?
- Do they keep medical documents secure and avoid sending them by email?
If the answer to any of these is no, keep looking.